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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tristin Corthell

June 1, 2026

5  out of  5
rating by Tristin Corthell
"Jack wright was my agent, very professional and got my a lot cheaper quote then what I was paying. Very pleased"
We responded:
"Thanks so much for the amazing review, Tristin! We really appreciate your support here in Cookeville . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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leslie treece

May 27, 2026

5  out of  5
rating by leslie treece
"I have used this office for years! They take great care of their customers. Highly recommend!"
We responded:
"Wow, thank you for the 5-star review, leslie! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Samantha Bellamy

May 22, 2026

5  out of  5
rating by Samantha Bellamy
"Excellent customer service from start to finish. Agent Jack Wright was responsive, honest, and made switching insurance simple. I feel confident knowing I have the right coverage now.
I’ve worked with several insurance agents before, and Jack has been the best by far. Very patient, friendly, and always available when I need help."
We responded:
"Samantha, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent John White’s Team here in our Cookeville office. "
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Rick Suhm

May 13, 2026

5  out of  5
rating by Rick Suhm
"10 covered vehicles in four years. 1claim. White glove service here 💯of every interaction"
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Ginger Wanamaker

May 13, 2026

5  out of  5
rating by Ginger Wanamaker
"These folks are great!"
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Sierra Lynn

May 6, 2026

5  out of  5
rating by Sierra Lynn
"Friendly place"
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Lourens van Coppenhagen

May 1, 2026

5  out of  5
rating by Lourens van Coppenhagen
"John White and Makala Marlar goes that extra mile for their clients. Best Service in Cookeville!"
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Darlene

April 24, 2026

5  out of  5
rating by Darlene
"If your looking for insurance Kodee is the best give her a call"
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Armycross 85

April 24, 2026

5  out of  5
rating by Armycross 85
"Really good team working to be competitive with their products but professional to care for their clients."
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Krystal Denson

April 24, 2026

5  out of  5
rating by Krystal Denson
"Kodee is simply the best! Saved me all kinds of money and I thank you so much she's was friendly and fast"
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Matthew Coffey

April 24, 2026

5  out of  5
rating by Matthew Coffey
"Great knowledgeable staff who can get the best policy for you"
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Ellisyn Cripps

April 24, 2026

5  out of  5
rating by Ellisyn Cripps
"Jack was absolutely amazing while helping me get renters insurance. He made the whole process easy, clear, and stress-free from start to finish. He was knowledgeable, patient, and took the time to answer all of my questions thoroughly. His professionalism and friendly attitude made a big difference. I truly appreciate how awesome he was throughout the entire experience!"
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Don Ruffatto

April 23, 2026

5  out of  5
rating by Don Ruffatto
"We are moving to the area from out of state and Makala has been helping us with the transition. She has been wonderful to work with and has answered all of our questions. We would like to thank the office for its friendliness and efficiency."
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Bryce Strickland

April 22, 2026

5  out of  5
rating by Bryce Strickland
"The best around! We have several policies with this agency and they’re very easy to work with and truly work with the customer in mind to be as honest and fair as possible. Highly recommend!"
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Tony

April 21, 2026

5  out of  5
rating by Tony
"Excellent service as always"
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Cayden Fair

April 21, 2026

5  out of  5
rating by Cayden Fair
"John White and his team are the absolute best! Everyone in that office is so helpful, welcoming and supportive when it comes to your insurance needs. My wife and I have all of our insurance products with this team and have been so pleased with our experience!"
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Mike

April 10, 2026

5  out of  5
rating by Mike
"I can't say enough about how wonderful State Farm is! They are quick to respond, professional, courteous, and extremely helpful! Makala did an amazing job getting the best coverage for a very reasonable price. I would highly recommend!"
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Emma Schauble

April 9, 2026

5  out of  5
rating by Emma Schauble
"Makayla was extremely helpful. She saved us money on our auto insurance and helped me gain peace of mind for my mother’s life insurance needs. Super friendly and knowledgeable, I highly recommend asking for her!!"
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MrsRaginCajun

April 9, 2026

5  out of  5
rating by MrsRaginCajun
"Makayla was very knowledgeable and helpful with getting our insurance needs set up. She saved us money by bundling both vehicles as well as life insurance. I highly recommend her! Very personable and makes it quick and easy."
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Kayden

April 9, 2026

5  out of  5
rating by Kayden
"If you need insurance, this is the place to call!!"
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Emma Tays

April 8, 2026

5  out of  5
rating by Emma Tays
"Amazing company! Very upfront and honest about everything. Kodee Cobble specifically did an outstanding job explaining everything. I recommend anyone here! :)"
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Sonny Findley

April 3, 2026

5  out of  5
rating by Sonny Findley
"Great customer service. They always find me the best rates and are available when I have questions."
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Kristin Asher

April 2, 2026

5  out of  5
rating by Kristin Asher
"Makala was so helpful while helping me switching insurance companies! She not only saved me money but she walked me through the details so I understood exactly what my policy covered. I could not be happier with the switch I made to State Farm!"
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Alexander Davis

April 2, 2026

5  out of  5
rating by Alexander Davis
"They are super sweet and helpful! Shout out to Makala for all your help Thank you!"
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Mikayla Kelly

April 2, 2026

5  out of  5
rating by Mikayla Kelly
"Makala was wonderful! She was very helpful and knowledgeable. Helped us get our insurance moved to Cookeville and our personal valuables covered."