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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mike

April 10, 2026

5  out of  5
rating by Mike
"I can't say enough about how wonderful State Farm is! They are quick to respond, professional, courteous, and extremely helpful! Makala did an amazing job getting the best coverage for a very reasonable price. I would highly recommend!"
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Emma Schauble

April 9, 2026

5  out of  5
rating by Emma Schauble
"Makayla was extremely helpful. She saved us money on our auto insurance and helped me gain peace of mind for my mother’s life insurance needs. Super friendly and knowledgeable, I highly recommend asking for her!!"
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MrsRaginCajun

April 9, 2026

5  out of  5
rating by MrsRaginCajun
"Makayla was very knowledgeable and helpful with getting our insurance needs set up. She saved us money by bundling both vehicles as well as life insurance. I highly recommend her! Very personable and makes it quick and easy."
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Kayden

April 9, 2026

5  out of  5
rating by Kayden
"If you need insurance, this is the place to call!!"
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Emma Tays

April 8, 2026

5  out of  5
rating by Emma Tays
"Amazing company! Very upfront and honest about everything. Kodee Cobble specifically did an outstanding job explaining everything. I recommend anyone here! :)"
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Sonny Findley

April 3, 2026

5  out of  5
rating by Sonny Findley
"Great customer service. They always find me the best rates and are available when I have questions."
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Kristin Smith

April 2, 2026

5  out of  5
rating by Kristin Smith
"Makala was so helpful while helping me switching insurance companies! She not only saved me money but she walked me through the details so I understood exactly what my policy covered. I could not be happier with the switch I made to State Farm!"
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Alexander Davis

April 2, 2026

5  out of  5
rating by Alexander Davis
"They are super sweet and helpful! Shout out to Makala for all your help Thank you!"
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Mikayla Kelly

April 2, 2026

5  out of  5
rating by Mikayla Kelly
"Makala was wonderful! She was very helpful and knowledgeable. Helped us get our insurance moved to Cookeville and our personal valuables covered."
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Apryll Geib

April 1, 2026

5  out of  5
rating by Apryll Geib
"VanDyk Mortgage is so thankful & impressed with Makala, her care for their clients shines. We have an older client in common and she didn't hesitate to jump in to help them get us their Homeowners Ins. I highly recommend them, in todays world it is hard to find people like her that hold true old fashioned customer service at the forefront of a people business! Thank You Ms. Makala."
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Stacia Shafer

March 30, 2026

5  out of  5
rating by Stacia Shafer
"Excellent service and friendly staff - Makala is always going above and beyond to help figure things out for us!"
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Fran Hicks

March 26, 2026

5  out of  5
rating by Fran Hicks
"Excellent service for many years. Always client sensitive"
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Kevin Cobble

March 25, 2026

5  out of  5
rating by Kevin Cobble
"One of the most respectful companies, the employees were so helpful and informative."
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Luke McBroom

March 23, 2026

5  out of  5
rating by Luke McBroom
"Makala has been EXTREMELY helpful with navigating all of the options I have for my insurance and making sure I got exactly what I needed. She saved me $36 a month on my auto alone! Can’t recommend her enough!"
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Mike McLeod

March 20, 2026

5  out of  5
rating by Mike McLeod
"Great staff that take very good care of your insurance needs. I would recommend them if you’re looking for a new insurance provider."
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Cynthia Pullum

March 19, 2026

5  out of  5
rating by Cynthia Pullum
"John and his staff are great to Work with! They are so pleasant and very knowledgeable about my insurance needs"
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Jessica Swack

March 18, 2026

5  out of  5
rating by Jessica Swack
"Love the people. Very friendly. Recommend to family and friends."
We responded:
"Thank you for the five-stars, Jessica! Our office is here for you whenever you need us and is honored you have chosen our office to help you protect what matters most."
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Bill Wassynger

March 18, 2026

5  out of  5
rating by Bill Wassynger
"Delightful staff, helpful and very responsive to questions/issues."
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Bob Nichols

March 13, 2026

5  out of  5
rating by Bob Nichols
"Makala was great, I traded vehicles and called to check how much it would effect my bill, she was quick, and friendly. I called after I traded and switched my coverage and Makala emailed my insurance cards moment's later."
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Neil Helton

March 13, 2026

5  out of  5
rating by Neil Helton
"John and his staff really care about their clients, I've known John for 26 years and he has proven consistency in doing the right thing and adding value to my relationship with him and his office."
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David T Webb

March 9, 2026

5  out of  5
rating by David T Webb
"Sales Specialist Makala Marlar handled my insurance policy and made my experience easy and pleasant! Makala was very professional and courteous and answered all my questions with ease. Makala is an excellent Sales Specialist, and I always look forward to all transactions with her. Thank you, Makala!"
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Patsy Loftis

March 9, 2026

5  out of  5
rating by Patsy Loftis
"My family has had all of our insurance with John White at State Farm for over 8 years, and we couldn’t be happier with the service. John and his team have always taken great care of us and made sure all of our insurance needs are covered. I especially want to mention Miss Tonya. She is absolutely the best! She is always kind, patient, and willing to help with anything I need. No matter what question I have, she takes the time to explain everything and make sure I understand. It’s rare to find people who truly care about their customers the way they do. I highly recommend John White State Farm to anyone looking for reliable insurance and outstanding customer service. — Patsy Edmonds"
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Robyn Loviska

March 6, 2026

5  out of  5
rating by Robyn Loviska
"We’re new to town and Makala made our policy transfers simple and promptly. Thanks for the great service!!"
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Randy M

March 6, 2026

5  out of  5
rating by Randy M
"Great job on reimbursement of a towing charge. Made the process quick and easy. Thank you all."
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Jane Doe

March 2, 2026

5  out of  5
rating by Jane Doe
"John White- State Farm Insurance is amazing. We have used them for 15 years. Their staff is amazing and very helpful!"